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Cancellation Policy
Cancellation Policy
At Baby’s Smile, we understand that plans can change, and we strive to accommodate your needs as much as possible. This Cancellation Policy outlines the terms and conditions for canceling orders made on our website, babyssmile.de.
Order Cancellation by the Customer
You may cancel your order before it has been processed or shipped. To request a cancellation, please contact us immediately at support@babyssmile.de with your order details. If the order has not yet been dispatched, we will process your cancellation and issue a full refund.
Once your order has been shipped, cancellations are no longer possible. In such cases, you may follow our Return Policy to return the item after delivery.
Order Cancellation by Baby’s Smile
We reserve the right to cancel orders in the following circumstances:
1. The item is out of stock.
There are issues with payment authorization.
2. The order appears fraudulent or suspicious.
3. There are technical errors or inaccuracies in product details or pricing.
If we need to cancel your order, we will notify you promptly and provide a full refund.
Refund Processing
Refunds for canceled orders will be processed through the original payment method. Depending on your payment provider, it may take a few business days for the funds to reflect in your account.
Changes to This Policy
We may update this Cancellation Policy as necessary to reflect changes in our operations or legal requirements. Please check this page regularly for updates.
Contact Us
If you have any questions or concerns about our Cancellation Policy, feel free to reach out to us at:
Email: support@babyssmile.de
Address: Baby’s Smile,
We appreciate your understanding and thank you for choosing Baby’s Smile for your baby’s essentials.